FAQ
Smart Questions for the Smart Wallet
Got questions? Don’t worry — we’ve already done the thinking for you. Welcome to the smart side of FAQs.
Products
Why should I buy the Wex Magic Wallet?
Because your old wallet deserves retirement.
The Wex Magic Wallet isn’t just something to hold your cash — it wows every time you open it. Smart flip design, RFID protection, and that satisfying snap that never gets old.
Once you try it, your old wallet will feel like a brick in your pocket.
What makes it “magic”?
It’s all in the flip.
Place your bills inside, close it, and boom — they’re instantly secured by our signature elastic system. No buttons, no zippers, no hassle.
It’s like a magic trick you actually get to keep.
Is it really safe for my cards?
Absolutely. Every Wex Magic Wallet includes RFID-blocking tech to stop digital pickpockets from skimming your card data.
So while others worry about invisible thieves, you just worry about which card looks best when you pull it out.
What’s it made of?
Premium vegan leather — smooth, durable, and designed to age beautifully (without harming any animals in the process).
It’s the kind of wallet that looks expensive, even if you just bought coffee with coins.
How many cards and bills fit?
Up to 13 cards and 25 bills, depending on how thick your cards are.
If you’re still carrying every coffee-shop loyalty card ever printed… maybe it’s time for a little life declutter.
Can I personalize it?
Yes — and you should.
Add your initials and make it truly yours (or make it the perfect gift). It’s a small detail, but trust us, it makes a big difference.
Personalization’s not available on marketplaces, though — only on our website.
Is it a good gift?
Oh, it’s the gift.
Men love it. Women love giving it.
It’s practical, sleek, and fun to show off — and it always gets a “wait, do that flip thing again!” moment.
How long will it last?
Let’s just say — a long time.
The Wex Magic Wallet is built to survive your daily carry, your travels, and even that drop between the car seats.
Smart, sturdy, and way too stylish to replace anytime soon.
Shipping
What shipping methods do you offer?
We partner with trusted carriers to make sure your Wex Magic Wallet gets to you fast and safe. Depending on your location, we use major national and international couriers — always choosing the most reliable option available.
How much does shipping cost?
Shipping costs vary depending on your region and the shipping speed you select.
You’ll see the exact rate at checkout before completing your order. (poner precios)
How long does delivery take?
We process all orders within (poner días) business days.
Once shipped, you’ll receive your tracking number to keep an eye on your delivery.
Do you ship worldwide?
Yes — Wexler travels far. We currently ship to most countries around the world.
If your location isn’t available at checkout, send us a message and we’ll try to make it happen.
Is the packaging discreet?
Absolutely. Your order comes in sleek, minimal packaging — no flashy logos, no spoilers.
Just good design, all the way.
How do I track my order?
Once your wallet is on its way, you’ll receive an email with a tracking link.
Click it anytime to see exactly where your order is.
My order hasn’t arrived. What should I do?
If your order hasn’t shown up within (poner días) business days after shipping, double-check your tracking link first.
Still no update? Contact us at support@wexler.mx and we’ll look into it right away.
Are there any extra costs I should know about?
For international orders, some countries may charge import duties or taxes.
These fees aren’t included in our prices and are the buyer’s responsibility — but don’t worry, they’re usually minimal.
Warranty & Returns
What’s your return policy?
If you’re not 100% happy with your Wex Magic Wallet, you’ve got 30 days to send it back — no questions asked.
Just make sure it’s unused and in its original packaging. (Return shipping covered by the customer.)
Do you offer warranty?
Absolutely. Every wallet comes with a 100-day warranty covering any manufacturing defects.
If something’s off, we’ll sort it out — fast.
How do I start a return or warranty claim?
Simple. Email us at support@wexler.mx with your order number and a short description (photos help!).
We’ll guide you through the next steps.
What’s your return address?
We’ll share the exact return address once your request is approved — it depends on your region.
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A Bit About Wexler
Where’s Wexler based?
Born in Mexico, now crossing borders.
We design, test, and ship from both Mexico and the U.S. — because smart style shouldn’t have borders.
Who runs Wexler?
A small team of design geeks and coffee addicts obsessed with one thing: making everyday carry smarter.
No suits, no fluff — just function, design, and good vibes.
Why “Wexler”?
We get this one a lot.
Truth is — We wanted a name that felt smart, bold, and confident — something that carried weight without trying too hard.
Inspired by clever characters and stories where sharp minds always find a way, Wexler just clicked.
It’s sleek, a little mysterious, and it stands for the kind of thinking that turns simple ideas into something remarkable.
Now it’s more than a name — it’s our signature.
Are you guys serious about wallets?
100%.
We’ve spent way too many hours perfecting how cash flips and cards slide. It’s not just a wallet — it’s a lifestyle upgrade.
Will Wexler change my life?
Let’s be honest — it won’t do your laundry.
But it will make you look and feel more put-together every time you pull it out.